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Digital Medical Record Services of Lightwave Rebooted for Health Facilities in Ghana

Healthcare provider Lightwave eHealthcare Solutions Limited temporarily halted LHIMS services to associated facilities on May 31, 2025. However, following talks with the Ministry of Health, the company has resumed operations, as reported in a ministry press release. Why this matters: The...

Digital Medical Record Services of Lightwave Temporarily Discontinued, Later Reinstated for Ghana...
Digital Medical Record Services of Lightwave Temporarily Discontinued, Later Reinstated for Ghana Health Facilities

Digital Medical Record Services of Lightwave Rebooted for Health Facilities in Ghana

The Lightwave Health Information Management System (LHIMS), a crucial tool for managing patient data and networked services in Ghana's public health sector, was temporarily suspended on May 31st, 2025. This suspension potentially disrupted the electronic management of health information in Ghana, impacting access to the LHIMS application and integrated services, support calls, and technical assistance.

The suspension affected Ghana's health information backbone, causing delays in periodic system and software updates and impacting wide area network (WAN) connectivity. LHIMS supports electronic medical records, patient data, and networked services across public hospitals and health facilities in Ghana, making the disruption a significant challenge for the country's healthcare services.

The Ministry of Health played a role in the reactivation of LHIMS services, with discussions taking place between the Ministry and Lightwave eHealthcare Solutions Limited. However, the exact nature or details of these discussions remain unknown. The company reactivated its services after these discussions, indicating a resolution in the issue that led to the initial suspension.

The reactivation of LHIMS services is intended to ensure minimal disruption to healthcare service delivery, providing continued service provision while corrective actions are being implemented. Yet, the implications for the reliability and continuity of health services in Ghana may continue to be felt, although this is not explicitly stated in the current information.

The delays in the government's contract extension consent process were cited by Lightwave eHealthcare Solutions Limited as the reason for halting support services. The reactivation of LHIMS services does not directly attribute any specific decision or action taken by the Ministry of Health.

LHIMS is a vital tool for managing patient data and networked services in Ghana's public health sector, and its reliable operation is essential for the smooth functioning of the country's healthcare system. As such, the temporary suspension and subsequent reactivation of LHIMS services have significant implications for the provision of healthcare services in Ghana.

  1. The temporary suspension of LHIMS, with its focus on managing medical-conditions and health-and-wellness data, hindered the smooth operation of Ghana's public healthcare sector, highlighting the relevance of science and technology in delivering essential services.
  2. The reactivation of LHIMS services, a key component in the network of general-news and health-related technology, marks a significant step in restoring the electronic management of medical-conditions and health-and-wellness data in Ghana, underscoring the urgency for continued system improvements.

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