Boost Productivity through Rotational Staffing
In today's fast-paced business environment, effective shift management is crucial for maintaining efficiency and productivity. A thoughtful approach is required that considers operational needs, employee well-being, and workforce optimisation.
At the heart of successful shift management lies fair scheduling. Schedules should cater to the company's needs while also taking employee preferences and life requirements into account. An absence management plan is essential, allowing employees sufficient time off for life requirements and providing incentives for using vacation or PTO at slower production times.
The importance of schedule adherence cannot be overstated. It is calculated by dividing the actual hours worked by scheduled hours and multiplying by 100. High schedule adherence indicates efficiency and productivity within each shift.
An effective communicator should be responsible for shift scheduling, ensuring there is never schedule confusion and workers can address problems as they arise. Integrating maintenance shifts can help ensure proper equipment functioning and continued operation.
Automated timekeeping and scheduling tools, such as those provided by Kenjo, can help streamline workforce management across various industries that rely heavily on hourly employees. These tools can help remove unintentional human biases and ensure fair and balanced scheduling practices.
Key metrics, such as productivity, absenteeism, turnover, and employee engagement, can provide insights into employee concerns and help improve overall workforce efficiency. A high rate of absenteeism may indicate patterns such as high rates in certain departments or a pattern of illness or emotional disengagement, requiring management to identify and resolve those concerns.
Employee satisfaction metrics, like employee tenure, absenteeism, engagement, turnover rate, and schedule adherence, can offer valuable insights into employee concerns and help improve overall workforce efficiency. The workload should be evenly distributed among workers, taking into account their skill levels and soliciting input from workers and managers to determine where they feel under- or overworked.
Employee engagement can be evaluated through a survey asking about satisfaction, expectations, and ideal job. The Employee Satisfaction Index is a holistic view of all workers, calculated using a specific formula based on the mean value of three questions seeking a response on a scale between 1 and 10.
Lastly, a clear request policy for PTO or shift swaps should be communicated to all workers, and staffing levels should be aligned with business demands, pairing experienced workers with newer employees and ensuring a decision-maker is scheduled or readily available for any incidents.
By addressing employee concerns and evaluating key metrics, you can help your shift workers achieve optimum efficiency.
